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29 Aug
IT Helpdesk Technician Level 1 - One Month Project
BUCURESTI ROMANIA

Postat la: 28-08-2015 Responsabilitati On behalf of our client, an international provider of IT outsourcing services, we are looking for an IT Helpdesk Technician - Level 1.

Main responsibilities: Ensuring 1st level support service to resolve problems encountered by external customers; Analyzing support request sent by the customer by calls, mail, web submit; Examining all problems; evaluating complexity, impact and priority; iving required support, efficiently and effectively and in accordance with priority, impact and SLA’s; Escalating problems according to procedures; Ensuring follow-up of all issues: documenting and fill in ticketing system appropriately; Taking decision regarding open tickets, giving feedback on cause of, and solution to, problem to user. Cerinte University level education, finalized or in progress; Fluency in English language; Availability for working in night shifts; Advanced knowledge of Microsoft Office (Word, Excel, Outlook, OS ); Customer sensitivity; citeste mai mult
Companie
Lugera Makler SRL
Categoria jobului
IT&C It&c
Tipul jobului
full-time
Sursa jobului
www.myjob.ro
Aplica la job Detalii job
26 Aug
IT Helpdesk Technician with Italian
Bucuresti Strainatate Italia

The Helpdesk Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base.

The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.

Key responsibilities
• Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system;
• Troubleshoot hardware, software and network related issues; 
• Provide restorative or maintenance actions to resolve end-user issues;
• Assist with defining and documenting knowledge base articles;
• Assist with special project work as needed;
• Escalate problems to the next level of support when citeste mai mult
• Consistently meet or exceed requirement performance criteria.

Requirements
• Italian and English proficiency;
• Knowledge of and/or experience supporting Windows and MS Office products; 
• Excellent troubleshooting capability;
• Previous successful customer service experience is considered an advantage;
• Sound judgment and decision making skills; 
• Strong analytical, technical, problem solving and organizational skills;
• Process and procedure oriented;
• Strong written and oral communication skills;
• Team player, self-motivated, organized, detail oriented and able to handle changing priorities;
• Able to communicate problems/issues to customers in a non-technical manner.

Tipul jobului
full-time
Sursa jobului
www.smartdreamers.com
Aplica la job Detalii job
26 Aug
IT Helpdesk Technician with French and English
Bucuresti

Candidatul ideal:

• Proficiency in French and English languages;
• Knowledge of and/or experience supporting Windows and MS Office products;
• Excellent troubleshooting capability;
• Previous successful customer service experience is considered an advantage;
• Sound judgment and

decision making skills;
• Strong analytical, technical, problem solving and organizational skills;
• Process and procedure oriented;
• Strong written and oral communication skills;
• Team player, self motivated, organized, detail oriented and able to handle changing priorities;
• Able to communicate problems/issues to customers in a non-technical manner.
Descrierea jobului:

The Helpdesk Technician will be the first point of contact for all IT service desk citeste mai mult

Primary responsibilities:
• Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system;
• Troubleshoot hardware, software and network related issues;
• Provide restorative or maintenance actions to resolve end-user issues;
• Assist with defining and documenting knowledge base articles;
• Assist with special project work as needed;
• Escalate problems to the next level of support when necessary;
• Consistently meet or exceed requirement performance criteria.

Descrierea companiei:

Stefanini is a premier provider of IT Service Management sourcing solutions for international corporations and the preferred partner of many blue chip companies. Stefanini’s main service lines are onshore, nearshore, and offshore IT consulting, systems integration & development, and IT outsourcing. Today we employ 1000 employees in EMEA serving a wide range of well known regional customers. We are a fast growing company with a clear ambition to become the global leader in our selective offerings.

JOIN OUR TEAM TODAY!

Stefanini has career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, we offer the right environment for you.

Learn more about our company culture, available positions, and our emphasis on providing a career path for our employees to see if Stefanini is the right fit for you.

Tipul jobului
full-time
Sursa jobului
www.smartdreamers.com
Aplica la job Detalii job
26 Aug
IT Helpdesk Technician with Spanish
Bucuresti

The Helpdesk Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base.

The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.

Key responsibilities
• Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system;
• Troubleshoot hardware, software and network related issues; 
• Provide restorative or maintenance actions to resolve end-user issues;
• Assist with defining and documenting knowledge base articles;
• Assist with special project work as needed;
• Escalate problems to the next level of support when citeste mai mult
• Consistently meet or exceed requirement performance criteria.

Requirements
• Spanish and English proficiency;
• Knowledge of and/or experience supporting Windows and MS Office products; 
• Excellent troubleshooting capability;
• Previous successful customer service experience is considered an advantage;
• Sound judgment and decision making skills; 
• Strong analytical, technical, problem solving and organizational skills;
• Process and procedure oriented;
• Strong written and oral communication skills;
• Team player, self-motivated, organized, detail oriented and able to handle changing priorities;
• Able to communicate problems/issues to customers in a non-technical manner.

Tipul jobului
full-time
Sursa jobului
www.smartdreamers.com
Aplica la job Detalii job
27 Aug
Test Technician

Test Technician

Companie
Hella Romania S.R.L.
Sursa jobului
www.myjob.ro
Aplica la job Detalii job
01Sep
25 Aug
Service Technician
Brasov ROMANIA

Postat la: 03-08-2015 Responsabilitati Adecco Permanent PLacement is looking for a Service Technician for its client. Responsabilities: -Providing service and maintenance to all the equipments (mechanical, electrical and automatic machines CNC) -Supervising and inspecting the installation of equipment -Ensuring on-site support (directly to the clients, inside or outside of the country)

-Evaluating and diagnosing equipment that requires servicing -Providing specific solutions and recommendations to clients Cerinte -Technical University (mechanical, electrical studies) : -At least 2 years experience on a similar position -Good PC skills(MS Office, networking) -PLC and CNC knowledge -Travel availability (inside and outside of the country) -Good communication skills; -Strong analytical, conceptual and achievement orientation skills. Descrierea firmei ADECCO RESURSE UMANE SRL Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4 Nr. ORCB J40/12364/2003, CUI RO15739037 citeste mai mult
Companie
Adecco Romania
Categoria jobului
Inginerie / Tehnologie It&c Inginerie
Tipul jobului
full-time
Sursa jobului
www.myjob.ro
Aplica la job Detalii job
20 Aug
Support Technician English
Bucuresti

Job overview: 

We are looking for a Support Technician to join our First Line Team in Cegeka Romania, team which handles medium-complex infrastructures, mainly enterprise environments. The team has 15 members in Romania and collaborates with colleagues from Romania and Belgium to ensure that the quality of the services provided is at the highest level.

 
As a member of this team, you will mostly be involved in monitoring the infrastructures of our customers, perform checks and handle incidents as a SPOC. You will investigate the incidents and escalate the ones that you can’t handle to the specific technical groups (Wintel, Linux/Unix, Virtualization, Network&Security, etc.). We have an internal knowledge base which is permanently updated by the technical teams, in order for you to have access to technical options when solving an incident.
You will also make sure that the infrastructures are up and running and that the incidents are acknowledged and citeste mai mult
Tipul jobului
full-time
Sursa jobului
www.smartdreamers.com
Aplica la job Detalii job
19 Aug
IT Technician
Cluj

IT Technician Profile Bachelor's Degree in computer science or similar field Basic knowledge of networking, Windows server and Linux administration Knowledge of Hardware PC (installation, diagnose, troubleshoot) Knowledge of Windows based OS (installation, basic configuration, diagnose, level 1 support) Advanced English knowledge (both, written and spoken) Driving licence is a plus

Responsibilities Manage local area network Provide support for the development team Provide logistic support in the IT Department Benefits Competitive compensation Healthcare services at a private medical center Sport benefits Flexible working hours A well defined career path A professional, friendly, highly team oriented environment Training and team building activitiesCerinte:BacalaureatDetalii Companie:In perfect harmony For more than 16 years we offer strong partnerships and long term commitments. As an IT company, we love technology and technological novelties, so we devote our efforts to acquire new citeste mai mult
Companie
Arobs Transilvania Software S.R.L.
Categoria jobului
IT Telecomunicatii It&c
Sursa jobului
www.workfinder.ro
Aplica la job Detalii job
21 Aug
Technician retele electrice si/sau securitate
BUCURESTI ROMANIA

Postat la: 20-08-2015 Responsabilitati - Studiaza planurile sistemului impreuna cu managerul de Proiect - Receptioneaza, in custodie, materialele aferente lucrarii din care face parte - Participa, impreuna cu echipa din care face parte , la instalarea tuturor componentelor sistemului : cabluri, jgheaburi, camere, detectori, centrale - Semnaleaza Sefului de echipa sau Managerului de Proiect

orice impediment in indeplinirea sarcinilor de serviciu si propune solutii - Configureaza echipamentele sistemului - Raspunde de materialele receptionate pana la predarea catre beneficiar Cerinte Technician retele electrice si/sau securitate Studii: Medii tehnice, profil electro sau telecomunicatii Experienta: minim 2 ani in instalare si conectorizare - Solutii cablare structurata - Sisteme de detectie efractie - Sisteme de detectie incendiu - Sisteme Supraveghere video - Sisteme control access - Retele Fibra Optica - Instalatii electrice – constituie un avantaj Cerinte - Cunostinte de citeste mai mult
Companie
SISTEC
Categoria jobului
Cablaje / Automotive Hardware Industria auto
Tipul jobului
full-time
Sursa jobului
www.myjob.ro
Aplica la job Detalii job
19 Aug
Support Technician German & French
Bucuresti

Job mission:

Cegeka is a System Integrator that provides Managed Services for multiple customers across Europe on a 24 by 7 basis.  The Cegeka CGMSC is structured on 3 main levels of technical competence: Support Technician, Support Engineer and System Engineer. The 3 levels act as a team to ensure customer satisfaction.

You are part of the Cegeka 1st Level Team and you are our main customer interface. The response time and accuracy of our support highly depend on your work. Your mission is to provide technical remote support in German, French and English for one of our Europe based customers.

The Team operates from Monday to Friday, in 2 shifts: from 09:00 EET to 18:00 EET and from 10:00 EET to 19:00 EET. 

Profile

  • Excellent German skills
  • Excellent French skills
  • Excellent customer support skills
  • Good technical skills: hardware/software troubleshooting, remote connectivity, citeste mai mult
  • Team spirit
  • Punctuality and flexibility

Tasks

  • Improving customer relationship due to professional Service desk support
  • Analyzing tickets/requests generated by the customer by calls/email or web submit
  • Examining all assigned tickets/problems, evaluating complexity, impact and priority
  • Giving required support, efficiently and effectively and in accordance with priority and impact
  • Escalating problems according to procedures (to the 2d level Support Engineers)
  • Ensuring follow-up of all issues and proper documentation in the incident management tool
  • Taking decision regarding open tickets, giving feedback to users
  • Perform outbound communication to verify statuses, when missing information or when feedback is needed to proceed
  • Working in close collaboration with colleagues to ensure that service delivery to the customer is of the highest standard, giving support to colleagues
  • Working in accordance with Cegeka quality standards, procedures and work instructions
  • Reporting on progress, issues and problems to the supervisor; giving suggestions to optimize service offered and work processes

Offer

  • Headquarters in the center of Bucharest (Victoriei Square)
  • Flexible working environment within a dynamic team
  • We leave you room to balance your work and private life - 22 days as annual vacation + additional vacation days according to the internal policies
  • Private medical subscription, you can choose from 2 providers
  • Meal tickets
  • Free Gym Subscription - fitness, aerobic, pool (according to internal policies)
  • Massage within the company premises
  • Team events (team-buildings, team hangouts, Christmas party, etc.)
  • Relaxation room (foosball, darts, board games, X-box, etc.)
  • Access to various training programs (soft and hard skills trainings, according to the internal policies)
  • Continuous learning and improvement activities
  • Long term career development programs
  • Being part of a growing organization with Belgian roots
Tipul jobului
full-time
Sursa jobului
www.smartdreamers.com
Aplica la job Detalii job