Wipro BPS is a trendsetter and leader in the Process Services space. We invite passionate, energetic, creative and focused individuals who want to be a part of our growth story! Wipro Business Process Services is the best option you can find to develop your expertise in the industry.
You will get immense opportunities to learn from our focused approach towards delivering long-term benefits and measurable value to our customers through. GENERAL SCOPE OF THE JOB: Ensuring support and resolution for all consumer queries and processing all transactions received from the customer. Job description: - Supporting end consumers via Phone - Following up on consumers Web Requests, E-mails and Voice Mails - Addressing all written/verbal requests and complaints received from the consumers and escalating if necessary - Follow up of the Customer's processes & procedures - Ensuring the return orders are processed - Process improvements - L1 reporting TASKS, ATTRIBUTIONS, ACTIVITIES: a) Phone citeste mai mult
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